Basic Ordering Process
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Can I cancel my order? I paid through card but I want to refund. What do I do?
At Baifumei we offer the fastest service we can. That means as soon as payment is made, we submit your order to Korea to begin preparing. Therefore unfortunately once we have started processing your order it is impossible to cancel. Once we have ordered your goods, please note that some of your ... -
How can I save items for later purchase?
You can use the Wishlist feature on our site to save items to your account for later purchase. Begin by logging in to your account and navigating to the product page for the item you wish to save. Click the “Add to Wishlist” button to save the product to your account. You can access your saved ... -
In short we are B2B Korean & Japanese supplier (coming soon). To order from us; You need to open an account - Sign Up Here Login and now the pricing should be revealed to you Select your order by adding to cart If there are any issues with your order (MOQs, quantities etc) the error box wil...
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WhatsApp Communication Guidelines
How will I receive updates about my order? We’ll send updates via WhatsApp if you’ve contacted us within the last 24 hours. If more than 24 hours have passed, we’ll follow up via email. To avoid delays, please provide your email address or order number when reaching out. This helps us contact you... -
Why is the price different for the item I recently purchased or wanted to purchase?
Our prices may fluctuate due to various reasons, including daily changes in pricing by our suppliers and manufacturers and daily or weekly promotions. Please note, prices may change at any time without notice. We will always honour the price indicated on the website at the time of ordering. Requ...